FAQs
Leading Magnetic Fly Screen Door Curtain-Global
Frequently Asked Questions
What is the screen made of?
Answer: The mesh being used is often referred to as Fireproof mesh, because it is made from a glass fibre flame retardant material, and with a colloidal coating.
This mesh is not easy to break, and does not leave crease marks.
Can I try out the insect screens one window at a time?
Answer: Absolutely!
In fact, we encourage you to do so. We know that when you try out the effectiveness of our screens by buying only 1-2 units for those windows where mosquitoes (and other insects) enter your house – you will absolutley love them and will want to install these screens on every door.
Because there is FREE SHIPPING – you have no pressure to order multiple screens at one time (in an effort to save money on shipping).
Simply order as many as you need, when you need. (ie try our x1 or x2 as suggested above)
Yes, it is.
There is no need for any tradesman equipment or tools. Every boxed set of magnetic door screens comes with detailed instructions that you can easily follow.
It should take about 10-15mins to set up each screen.
For ease of setup, use a good and clear working floor space where you can easily lay down the flyscreen frame as you do the set up.
TIP
When setting up the mesh door, make sure you give it some slack for the magnets to line up/close easily
Is the size of the screens fixed? I only see set sizes on your website
Yes – but with that said ….. Various sizes of door curtains or garage door curtains and screens can be customized！
How do I measure my door so I know the size of screen best suited for my door?
What color is the flyscreen mesh?
Answer: Available in various colors.
Will the magnetic joiners be effective over long periods time?
The sewn in magnets will not lose its magnetism and shape under normal home use conditions.
The magnets are manufactured to world class quality.
How long will the screen last?
Our screens are manufactured to last for more than 5 years under normal use. The magnetic joiners are guaranteed for life.
Will ventilation of brightness of my house be affected by the screens?
No it will not
For ventilation of your space, normal airflow is not affected by the newly installed screens and air will be able to move freely in and out of your house.
In fact, this is the one of the main reasons why our customers install our screens: in an effort to keep the doors open (allowing airflow) while keeping the mosquitoes, lizards, flying cockroaches and other creepy crawlies out.
Do you have a shop location?
We are a “online insect door screen supplier”, We have a special production factory, you can check it on the spot! Can purchase in bulk！
Do you sell accessories?
About purchase
1. How can the prices are far below market price ?
The answer is that we are offering Procurement Service : to buy on someone's behalf. We have aguarantee of quality , and for 10 days (from the date products were received ) , if you find the products with quality problems (Non- human factors or non- resistant external damage ) , it can be returned and exchanged.
2. What are the return, exchange and refund policies ?
If you are not satisfied with the item, please take a picture of the items first, then send us an email to confirm for 10 days, you can return the item to us and we will make an exchange after its passing an official inspection.Of course we will not accept returns and / or exchanges if there is enough evidence on the shoes have been worn outdoors. Refunds are issued in the same form as the original payment is made and may take up to 7 working days of receipt of goods. Moreover, if there is something wrong with the quality and size of our products sent to you,then you will be responsible for shipping fees for return and the system will also deduct 30% of the payment.
3. About cancel the order and refund.
If you wish to cancel your order and refund,we need to deduct 10 % of the payments in the amount,because it is the credit card companies' handling charges from us.
4. What do you need to get your item?
You must show your ID card to the postman when they send your item to your house.The express company will call you if your address has changed .
5. Are the pictures true or false?
All images are completely taken by ourselves , the color phenomenon occurred only in a few pictures,see them clearly before take the item in your cart .
6. How long does it take for delivery?
Generally,you can get the item in 7-14 days after you paid for your orders , which are free shipping to all countries in the world.
7. How to track your item?
We will send you your tracking number in 24-36 hours after we received your payment.
8. How to register and pay for your goods?
(1) fill in some required information such as:name,address,city,zip code,telephone, and the state,etc.After you finish the filling,click the ""submit "" button to fulfill the registration.
(2) Click the ""Continue"" button and you will go back home . Select the products you like and press the ""Add to cart "" button to go to the buying information page .
(3) Press the "" go to checkout "" bar and edit shipping address and choice of transport mode (Free Shipping)
(4) Enter the coupon code and select payment method.
(5) Click ""Continue Checkout"" to confirm the order.The Web page will link to the "" credit card company and the payment "" page .
9. Is it safe to pay by credit card ?
Payment adhere to the same principles with paypal.We are equal to a credit card customer,your money will flow into our account and we have no right to know anything about your card information,so if there are any problems about the payment,you should contact your credit card company to learn what has happened.10th The reasons for unsuccessfull payment Guests paid for it but declined (pay is rejected ),it may be the reason as follows:1 The payment information you filled out was not correct2 The issuing bank does not support online shopping3 The credit card balance is too less11 Why charge of postal receipt is different from the price of our product?As the credit card organization and card issuing bank will surcharge Cross-border fees and license fees,besides,other changes in exchange rates also affected the amount of charge.Please understand was the extra amount is not charged by us,it was charged by credit card organization and card issuing bank.So you can go to your card issuing banks to consult it.
